Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Webcam not working.

  • 3 antwoorde
  • 2 hierdie probleem
  • 2 views
  • Laaste antwoord deur Happy112

IvanS29
IvanS29
more options

I am trying to set up my built in webcam to be able to take an online test. I verified that the permissions were correct, but still doesn't recognize it. I tried to look it up in the forums but found nothing to help out with this current situation.

I am trying to set up my built in webcam to be able to take an online test. I verified that the permissions were correct, but still doesn't recognize it. I tried to look it up in the forums but found nothing to help out with this current situation.

All Replies (3)

mattcamp
mattcamp
more options

Are you sure this is an issue with Firefox and not with your webcam installation, such as driver problems?

Does the webcam work with other browsers?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Websites can use built-in features to ask permission to use the camera (or you can grant permission using the Page Info dialog, Permissions panel), or they can use the Flash plugin. Firefox no longer supports other plugins (e.g., VLC, Java, Silverlight), so hopefully the site doesn't require those. Chrome and Edge doesn't support those plugins either, so that's a fair comparison. (Internet Explorer 11 probably does run all of those if needed.)

Happy112
Happy112
more options

Make sure your Flash is updated (latest version is 26.0.0.151)

https://helpx.adobe.com/flash-player/kb/troubleshoot-webcam-issues-windows-flash.html