Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I cannot get past Google Sign in request after changing password

  • 1 antwoord
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur user01229325

more options

I changed my gmail account password. When I tried to use Thunderbird a screen popped up saying "Sign in to continue to Mozilla Thunderbird Email." It requested an email address or phone. When I entered it, I clicked the "next" button and nothing happened. I quit Thunderbird and tried it again several times, but I cannot get past this page.

I changed my gmail account password. When I tried to use Thunderbird a screen popped up saying "Sign in to continue to Mozilla Thunderbird Email." It requested an email address or phone. When I entered it, I clicked the "next" button and nothing happened. I quit Thunderbird and tried it again several times, but I cannot get past this page.

Gekose oplossing

This is a symptom of someone using an older version of Thunderbird. Upgrade to version 52.2.1. Versions prior to 52.xx had problems with Gmail's new login requirements.

Lees dié antwoord in konteks 👍 0

All Replies (1)

more options

Gekose oplossing

This is a symptom of someone using an older version of Thunderbird. Upgrade to version 52.2.1. Versions prior to 52.xx had problems with Gmail's new login requirements.