Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I get kicked out of facebook by firefox and off internet. no problem bringing anything else up off internet, just facebook.

  • 1 antwoord
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

more options

when i get on facebook and just there for a few minutes, the whole screen flashes and then it kicks me out back to my screen saver page. off internet off facebook. it doesn't happen when i am on any other site. can't play games on facebook either.

when i get on facebook and just there for a few minutes, the whole screen flashes and then it kicks me out back to my screen saver page. off internet off facebook. it doesn't happen when i am on any other site. can't play games on facebook either.

All Replies (1)

more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?