Photos embedded in an email are not being received
This has just recently happened. I like fiddling with colours on the add-ons so may altered something.
I can attach photos but when I embed them, they are not received. I've done various tests like compose, embed a photo, save to Drafts, close down the email then open again in Drafts - the photo is there. But if I send this to a person, or myself, the photo does not appear in the message. So I have to attach photos instead.
This may not be relevant but under Text Encoding (Tools/Options/Display/Advanced) I changed both Outgoing and Incoming Mail to Unicode (UTF-8) - is this correct please or should I have left it alone?
Also, I've re-started in Safe Mode and disabled the Add-Ons and I still have the same problem.
Gekose oplossing
Please check: Are you sending the emails in both HTML and Plain Text?
'Menu icon' > 'Options' > 'Options' >'Composition' > 'General' tab click on 'Send Options' button. Select the drop down option 'Send message in both plain text and HTML' click on OK Click on OK
Lees dié antwoord in konteks 👍 2All Replies (4)
Gekose oplossing
Please check: Are you sending the emails in both HTML and Plain Text?
'Menu icon' > 'Options' > 'Options' >'Composition' > 'General' tab click on 'Send Options' button. Select the drop down option 'Send message in both plain text and HTML' click on OK Click on OK
re : I changed both Outgoing and Incoming Mail to Unicode (UTF-8) - is this correct please
What were you using before you changed it? I'm in the UK and I use 'Western(ISO-8859-1)' for both.
Please check the process used when inserting an image.
- Insert > Image
- click on 'choose file' , locate and click on open
- select: 'attach this image to the message' (this must be selected)
- after making any other selections on various tabs
- click on OK
Toad-Hall,
You are magic!!! Now why could I not have found that on the internet? - I've been searching for ages.
Thanks!!
I'm now looking at the Unicode question...............
I'm doing your test using "Attach" - "Image" and have double-clicked on a photo (I don't normally do this as I tend to drag and drop).
Then I get the following message........
If the image is relevant to the content of the document, you must supply alternate text that will appear in text-only browsers, and that will appear in other browsers when an image is loading or when image loading is disabled
But that works tooooooo
I can't remember what it said before but one was Unicode and the other was something else. I'm in France - do you know what they should say?
Thanks again!!