Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

GoDaddy email not working with Firefox. Need help!

  • 1 antwoord
  • 4 hierdie probleem
  • 8 views
  • Laaste antwoord deur Zachary_

walkerworldwide
walkerworldwide
more options

Hi,

I cannot operate email in GoDaddy using Firefox. When I try to compose a new email (which requires a new box to pop up) I get a "loading" box that just spins indefinitely. When I want to forward or reply to an email, again, requires a new box to pop up, I get the "loading" box.

When I switch over to Internet Explorer, I have no problem, which is how I know it's a problem with Firefox. I have called GoDaddy twice and they don't know how to resolve the issue.

The pop-up blocker box is unchecked.

Thank you!

Hi, I cannot operate email in GoDaddy using Firefox. When I try to compose a new email (which requires a new box to pop up) I get a "loading" box that just spins indefinitely. When I want to forward or reply to an email, again, requires a new box to pop up, I get the "loading" box. When I switch over to Internet Explorer, I have no problem, which is how I know it's a problem with Firefox. I have called GoDaddy twice and they don't know how to resolve the issue. The pop-up blocker box is unchecked. Thank you!

All Replies (1)

Zachary_
Zachary_
more options

Has this email service worked before in the past? If so, there could be a corrupt cookie. In order to help you in this. You can go to the three-bar menu top right of screen, click options, click privacy, click remove individual cookies. Search GoDaddy and remove.