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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox 55.03 crashes non-stop and no matter what I do, I can't roll back to 54.01 because it automatically updates no matter what setting I use.

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Firefox 55.03 crashes all the time. I've rolled back to Firefox 54.01 and the first time I load it, it works beautifully. I can run for hours without a crash. However no matter what setting I use (I've gone into Options -> Advanced -> Update and set it for update only if say to) and have even turned the update off but no matter the setting, the next time I start Firefox it updates to 55.03 and I start crashing non-stop again. HELP! If I can't figure this out, I probably going to get rid of Firefox all together and never use it again. LOVE Firefox but this latest update is a piece of garbage.

Firefox 55.03 crashes all the time. I've rolled back to Firefox 54.01 and the first time I load it, it works beautifully. I can run for hours without a crash. However no matter what setting I use (I've gone into Options -> Advanced -> Update and set it for update only if say to) and have even turned the update off but no matter the setting, the next time I start Firefox it updates to 55.03 and I start crashing non-stop again. HELP! If I can't figure this out, I probably going to get rid of Firefox all together and never use it again. LOVE Firefox but this latest update is a piece of garbage.

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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>.

Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support +++++++++++++++++++++++ If you can't get Firefox to open, you will have to do this the hard way.

https://support.mozilla.org/en-US/kb/mozillacrashreporter Open the file browser / explorer on your computer. Note: You may have to enable Show Hidden Folders / Files. Enter this in the address bar;

Windows: %APPDATA%\Mozilla\Firefox\Crash Reports\submitted Win 7/Vista: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Crash Reports\submitted Win XP/2000: C:\Documents and Settings\<username>\Application Data\Mozilla\Firefox\Crash Reports\submitted

Mac OS: /Users/<username>/Library/Application Support/Firefox/Crash Reports/submitted Linux: /home/<username>/.mozilla/firefox/Crash Reports/submitted

Copy the most recent 5-7 File Names in the folder. Post the information in the reply box.

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OK here are all the crash reports

bp-c6c59a97-43f8-4c2d-811d-9d0160170915 9/15/2017 1:20 PM bp-f883b978-ccd2-490e-9f7e-aede10170915 9/15/2017 1:20 PM bp-7c6d47e4-c648-494f-bc53-684120170915 9/15/2017 1:19 PM bp-68c30714-3427-4066-be03-9cf860170915 9/15/2017 1:19 PM bp-5fc214a1-7dba-435e-bd31-993700170915 9/15/2017 1:19 PM bp-f111c6f3-1dbb-4075-85a2-345120170915 9/15/2017 1:18 PM bp-b8fb8f00-16ca-4c8a-8a17-e5f000170915 9/15/2017 1:18 PM bp-3aec8285-999d-4329-8046-85a9c0170915 9/15/2017 1:18 PM bp-be138235-5155-48ae-9308-ac3090170915 9/15/2017 1:17 PM bp-a62de98a-ce9e-4998-add0-1420c0170915 9/15/2017 1:17 PM bp-aee17e83-3176-4c00-b897-6744c0170915 9/15/2017 1:16 PM bp-b92313ac-5308-4928-b86b-ff42e0170915 9/15/2017 1:16 PM bp-fa6dbbc0-6bf7-4a53-979d-3183f0170915 9/15/2017 1:15 PM bp-dff0a5ab-ab59-4e40-aa39-7ccde0170915 9/15/2017 1:14 PM

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Signature: F1398665248

Process Type plugin (web) Filename: NPSWF32_26_0_0_151.dll

Attention Sumo's there are 15 related bug reports


Firefox v55 has been having problems with graphics drivers and protection programs.

Check out Firefox v56 beta, some of the issues with Intel drivers have been fixed. https://www.mozilla.org/en-US/firefox/beta/all/

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You can check for problems with current Shockwave Flash plugin versions and hardware acceleration in Firefox.