Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

After update my back button turned into a little white eliptical icon with a dot, although the forward icon is still an arrow. How do I get my back arrow back?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur BGuy

more options

I have a MacBook Pro running Mac 10.12.6. I am using FireFox 55.0.3 (64-bit). I have been a long FireFox fan - one feature that I love that may be in jeopardy is the Tab Groups feature. It has set FireFox apart for me. At any rate, after the last upgrade I lost the icon for my Tab Groups and had to reset the menu and toolbars to gain access to it. I am not sure whether the back and forward buttons were affected by the upgrade or by my resetting to default the menu and toolbars, but now the forward button appears after I have gone back. It is an arrow and makes sense. However, the back button icon is this elongated circle with a dot in the middle. It makes zero sense, plus I can't tell when there is actually a page to go back to because it is virtually unchanged (actually, I stared really close and realized that the tiny dot in the center does get somewhat darker if there is a page to go back to). In it current state, FireFox is broken.

I have a MacBook Pro running Mac 10.12.6. I am using FireFox 55.0.3 (64-bit). I have been a long FireFox fan - one feature that I love that may be in jeopardy is the Tab Groups feature. It has set FireFox apart for me. At any rate, after the last upgrade I lost the icon for my Tab Groups and had to reset the menu and toolbars to gain access to it. I am not sure whether the back and forward buttons were affected by the upgrade or by my resetting to default the menu and toolbars, but now the forward button appears after I have gone back. It is an arrow and makes sense. However, the back button icon is this elongated circle with a dot in the middle. It makes zero sense, plus I can't tell when there is actually a page to go back to because it is virtually unchanged (actually, I stared really close and realized that the tiny dot in the center does get somewhat darker if there is a page to go back to). In it current state, FireFox is broken.

All Replies (2)

more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

Thank you. After trying your suggestions I found that FireFox was fine in safe mode. After running through all the suggestions I found the culprit to be my beloved TabGroups. Any chance there is something similar to replace them? I have tried a few add-ons that were supposed to replace the function, but did not work a nicely