Sending of password does not succeed.
Can't login. "Mail server pop.mail.yahoo.com responded server error - Please try again later." keeps popping up. Please help. Thanks.
All Replies (6)
In order for us to better investigate this issue you need to add a little more non-personal information.
Please add the troubleshooting information to your post To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.
Please also add the result of these troubleshooting steps to your post
- Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
- Do you use anti-virus and firewall software? What is the version?
Application Basics
Name: Thunderbird Version: 14.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20120713 Thunderbird/14.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20120713141924 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Crash Reports: about:crashes Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account2: INCOMING: account2, , (pop3) HTTP:110, plain, passwordCleartext OUTGOING: smtp.mail.yahoo.com:465, SSL, passwordCleartext, true
account4: INCOMING: account4, , (pop3) pop.mail.yahoo.com:995, SSL, passwordCleartext OUTGOING: smtp.mail.yahoo.com:465, SSL, passwordCleartext, true
Extensions Test Pilot for Thunderbird, 1.3.9, true, tbtestpilot@labs.mozilla.com
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 1048576 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size_cached_value: 1048576 extensions.lastAppVersion: 14.0 font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true network.cookie.prefsMigrated: true places.database.lastMaintenance: 1505095574 places.history.expiration.transient_current_max_pages: 104858 plugins.update.notifyUser: true
Graphics
Adapter Description: Intel(R) HD Graphics Family Vendor ID: 8086 Device ID: 0116 Adapter RAM: Unknown Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32 Driver Version: 8.15.10.2559 Driver Date: 10-21-2011 Direct2D Enabled: false DirectWrite Enabled: false (6.2.9200.22164) ClearType Parameters: ClearType parameters not found WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041) GPU Accelerated Windows: 0/1
I think I have McAffee firewall protection and possibly AVG and CC Cleaner as well.
Unsure about Thunderbird Safemode.
I think before we do anything else you need to update your version of Thunderbird. V14 is just to old and may in itself be the cause of the issue. It does not have any of the modern SSL information that may be needed to connect to Yahoo
Download and install from getthunderbird.com. This will do an upgrade for you.
On another note. I have no idea what to make of the first account. I can not see how it could possibly work given it has no server name.
Thanks Matt. I downloaded the latest version but still get the same error. Now what? Any ideas?