Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Restore new tab to tiles

  • 3 antwoorde
  • 1 het hierdie probleem
  • 7 views
  • Laaste antwoord deur Happy112

more options

Somehow when I click to open a new tab. It opens to this website; http://search.hmyquickconverter.com/?uid=69ef617c-698a-4f07-b0b1-01fb091aee09&uc=20171011&ap=appfocus1&source=d-bb8&page=newtab&implementation_id=converter_4.1.3.

I want to go back to the tiles of frequently visited sites. I've read the instructions to reset it, but it says to open a new tile an click the cog wheel. The only cog wheel I have is under the menu.

I would appreciate your help with what I'm sure is a simple fix.

Somehow when I click to open a new tab. It opens to this website; http://search.hmyquickconverter.com/?uid=69ef617c-698a-4f07-b0b1-01fb091aee09&uc=20171011&ap=appfocus1&source=d-bb8&page=newtab&implementation_id=converter_4.1.3. I want to go back to the tiles of frequently visited sites. I've read the instructions to reset it, but it says to open a new tile an click the cog wheel. The only cog wheel I have is under the menu. I would appreciate your help with what I'm sure is a simple fix.

Gekose oplossing

Hi  ! That search.hmyquickconverter.com is a browser hijacker, that you will of course want to get rid of. Go to the 3-bar menu (or   'Tools') => Addons => Extensions and look for any unfamiliar or suspicious looking extensions, like e.g. :

• SafeSearch Incognito • SearchAssist Incognito • File Convertor and Search Addon

When you find any : remove them.

Do the same in Windows' Control Panel => Programs.

However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Also see : https://malwaretips.com/blogs/remove-search-hmyquickconverter-com/

Lees dié antwoord in konteks 👍 0

All Replies (3)

more options

Gekose oplossing

Hi  ! That search.hmyquickconverter.com is a browser hijacker, that you will of course want to get rid of. Go to the 3-bar menu (or   'Tools') => Addons => Extensions and look for any unfamiliar or suspicious looking extensions, like e.g. :

• SafeSearch Incognito • SearchAssist Incognito • File Convertor and Search Addon

When you find any : remove them.

Do the same in Windows' Control Panel => Programs.

However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Also see : https://malwaretips.com/blogs/remove-search-hmyquickconverter-com/

more options

That worked very quickly. Thank you!

more options

live4theking said

That worked very quickly. Thank you!

My pleasure - glad everything's back to normal  !