Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Since upgrading to Firefox 56.0.2 when I open more than one occurance of Firefox they both keep getting slower and slower until they crash.

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

mtotin
mtotin
more options

I've been using firefox like this for years. One public window for work and a private one for personal. Since upgrading they get slower and slower until they crash. If I restart and only use one window, it works. But since this doesn't work for me I'll be using Chrome until you get this fixed.

I've been using firefox like this for years. One public window for work and a private one for personal. Since upgrading they get slower and slower until they crash. If I restart and only use one window, it works. But since this doesn't work for me I'll be using Chrome until you get this fixed.

All Replies (1)

FredMcD
FredMcD
more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support