Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

cant download attachments in hotmail/outlook

  • 1 antwoord
  • 3 hierdie probleem
  • 8 views
  • Laaste antwoord deur Shadow110

hassanmo
hassanmo
more options

Hello, I am no longer able to download attachments from hotmail/outlook. This occurs on my MAC as well as my PC. I did a refresh of Firefox and it fixed another problem ( I couldnt view attachments in the preview pane but now I can) but I still cant directly download files. I now have to download through the preview pane. Everything works if I use IE. Ive searched for hours looking for a fix, none yet. My firefox is fully updated and I cleared my cache. Thank you for your help.

Hello, I am no longer able to download attachments from hotmail/outlook. This occurs on my MAC as well as my PC. I did a refresh of Firefox and it fixed another problem ( I couldnt view attachments in the preview pane but now I can) but I still cant directly download files. I now have to download through the preview pane. Everything works if I use IE. Ive searched for hours looking for a fix, none yet. My firefox is fully updated and I cleared my cache. Thank you for your help.

All Replies (1)

Shadow110
Shadow110
more options

Please consider turning on send info to Mozilla before posting a question. This helps us help you.

Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved.

Reinstall using the Full Version Installer Firefox 56.0.2 is current release https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.