Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

R57 opens in the task bar but the window will not display on the screen

  • 2 antwoorde
  • 4 hierdie probleem
  • 4 views
  • Laaste antwoord deur rgochnour

rgochnour
rgochnour
more options

just upgraded to release 57. When I start it, an item opens in the task bar for it but nothing displays on main screen. If I hover over the task bar item, it shows a thumbnail for the window and if I hover over the thumbnail the view on the screen is a faint outline of the window with no detail. Using windows 10, Radeon R9 380. driver 17.7.2

just upgraded to release 57. When I start it, an item opens in the task bar for it but nothing displays on main screen. If I hover over the task bar item, it shows a thumbnail for the window and if I hover over the thumbnail the view on the screen is a faint outline of the window with no detail. Using windows 10, Radeon R9 380. driver 17.7.2

All Replies (2)

rgochnour
rgochnour Vraag-eienaar
more options

I have got R57 to display on the screen. First started R57 in safe mode by using the trick I read of holding the shift key when double clicking the desktop icon. It rendered fine on the screen in safe mode. Extensions or hardware acceleration??? I still had an older release of firefox (32 bit) in my program files (x86) directory and started that up. In the options I turned off hardware acceleration. Closed the old version and started R57 and it worked.

Does this indicate a Radeon driver bug or a firefox bug?

rgochnour
rgochnour Vraag-eienaar
more options

I just upgraded Radeon driver to 17.11.2 First went to firefox performance settings and checked "use hardware acceleration" (had unchecked "use recommended performance settings" and unchecked "use hardware acceleration" as my original workaround) and firefox R57 window rendered on the screen without a problem. Then went back to "use recommended performance settings" and it is working fine.