Updated Firefox. Can’t play any audio/video
can’t get a response when I click for instance on a Netflix video, can’t click on log-ins, on Capcha can’t select choices. Removing Firefox and reinstalling doesn’t help. Writing this on my Dad’s computer because I can’t enter anything. Safari works fine, Can call up web sites on Firefox fine but can’t enter anything once I’m there.
Gekose oplossing
Try this and see if still get issues : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
If so please make a new Profile and test it : https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
If it is your Profile then need to move stuff over to new Profile.
Please let us know if this solved your issue or if need further assistance.
Lees dié antwoord in konteks 👍 0All Replies (1)
Gekose oplossing
Try this and see if still get issues : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
If so please make a new Profile and test it : https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
If it is your Profile then need to move stuff over to new Profile.
Please let us know if this solved your issue or if need further assistance.