Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

where are my book marks and saved emails?

  • 3 antwoorde
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur Mkll

more options

Since downloading 57.0, I've lost all my bookmarks and saved emails. 57.0 is so SLOW - bring back 56

Since downloading 57.0, I've lost all my bookmarks and saved emails. 57.0 is so SLOW - bring back 56

All Replies (3)

more options

Hi,

If you can't find all of your bookmarks and bookmark folders after updating to the new Firefox Quantum (version 57), try this solution:

  1. Click on the Library 57 library icon icon on your Firefox toolbar.
  2. Click on Bookmarks, then click on Bookmarking Tools.
  3. Click on Add Bookmarks Menu to the Toolbar.
    • A Bookmarks Menu Bookmark Menu icon (star on tray) icon will be added to your toolbar.
  4. Click on the new Bookmarks Menu icon. You should get the same Bookmarks Menu as in earlier Firefox versions.

Let us know if this solves the problem.

more options

Thanks - the bookmark suggestion worked. but - still cannot find all my saved emails. no suggestion for getting back the speed of 56

more options

Your saved emails are not from Firefox but from your email or webmail client. As for speed issues try a refresh. Navigate to about:support then click on Refresh Firefox. This will preserve your data on the desktop in a folder called Old Firefox Data. To restore the data, navigate to about:profiles in your url bar. Click on Open Folder in the local directory. Copy and paste the files from Old Firefox Data into the new profile folder and restart Firefox.