Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Cannot get access to a previously bookmarked site, how restore?

  • 3 antwoorde
  • 1 het hierdie probleem
  • 8 views
  • Laaste antwoord deur FredMcD

more options

New version fast - good. But banking has disappeared. I used to have bank bookmarked and on fav bar (as is met office) but now met office comes up like a rocket, but no bank connection at all. Little blue ball just wobbles from side to side. Cannot be other than Mozilla because bank still accessible using same router to same hub from same place. How do I get the bank site back? Have tried going to their full web site rather than direct to accounts interface, but still no access. Please expalin in words of layman as I do not understand the technical talk

New version fast - good. But banking has disappeared. I used to have bank bookmarked and on fav bar (as is met office) but now met office comes up like a rocket, but no bank connection at all. Little blue ball just wobbles from side to side. Cannot be other than Mozilla because bank still accessible using same router to same hub from same place. How do I get the bank site back? Have tried going to their full web site rather than direct to accounts interface, but still no access. Please expalin in words of layman as I do not understand the technical talk

Gekose oplossing

I had tried this already with no luck. So got on to bank - suppose should have done first! - and they talked me through possible solutions. Last of all "switch router off then on after 10 secs". Worked like a dream. These modern devices are SO reliable!

Sorry to have bothered you

Lees dié antwoord in konteks 👍 0

All Replies (3)

more options

It's possible that the link you are using is no longer valid. Try accessing the bank using its main page.

If you are getting any error message, please post it here.

more options

Gekose oplossing

I had tried this already with no luck. So got on to bank - suppose should have done first! - and they talked me through possible solutions. Last of all "switch router off then on after 10 secs". Worked like a dream. These modern devices are SO reliable!

Sorry to have bothered you

more options

Not a bother. Someone else with the same problem may find your answer. Safe surfing.