Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I download a pdf-file the filename is with superfluous characters as %20%

  • 4 antwoorde
  • 3 hierdie probleem
  • 27 views
  • Laaste antwoord deur cor-el

more options

See image: on the left side the filename which is automatically given. On the right side how the real filename has to be. In other browsers I don't have this problem.

See image: on the left side the filename which is automatically given. On the right side how the real filename has to be. In other browsers I don't have this problem.

All Replies (4)

more options

Here is the image

more options

%20 is the escape code for a space character, so you can see this %20 in case a file name contains one or more space. I'm not sure whether Firefox is supposed to show the %20 as part of the file name when you save a file.

How are these files send?

Is that via a content-disposition header or are you saving the files as a normal link (Save Link As)?

Just to be sure that an extension isn't interfering:

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

Thank you for your help, but it didn't work. The %20 are still there. I turned add-ons off. Save mode did't help... This is a file I downloaded witch Chrome: NS wil netwerk uitbreiden met regiolijnen.pdf This file I downloaded with Firefox: NS%20wil%20netwerk%20uitbreiden%20met%20regiolijnen.pdf

more options

I can confirm this.

The Network Monitor shows:

Content-Type: application/pdf
Content-Disposition: attachment;filename=NS%20wil%20netwerk%20uitbreiden%20met%20regiolijnen.pdf

I don't how to prevent Firefox from showing the escaped file name.