Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Used ctrl to highlight emails to delete, Now it opens all emails after 3 are selected.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur Glen_Meyer

more options

If I wanted to delete a bunch of emails I would select them using ctrl key and select email. In the last week I have been doing the same but now after selecting 3 or 4 emails, instead of just highlighting them, it opens them all up. So, then I have to close them all down and start over. If I want to do more than 3, I have to release the ctrl key each time which sometimes works. So, something has changed.

If I wanted to delete a bunch of emails I would select them using ctrl key and select email. In the last week I have been doing the same but now after selecting 3 or 4 emails, instead of just highlighting them, it opens them all up. So, then I have to close them all down and start over. If I want to do more than 3, I have to release the ctrl key each time which sometimes works. So, something has changed.

Gekose oplossing

Can you try with another mouse?

Thunderbird seems to be unusually sensitive to the quality of mouse clicks and often interprets a single click as a double. This frequently indicates that the mouse is a bit old and tired and its microswitches aren't operating cleanly. It's surprising how often a new mouse improves matters.

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Gekose oplossing

Can you try with another mouse?

Thunderbird seems to be unusually sensitive to the quality of mouse clicks and often interprets a single click as a double. This frequently indicates that the mouse is a bit old and tired and its microswitches aren't operating cleanly. It's surprising how often a new mouse improves matters.

more options

I was surprised that this would work. I would have never guessed that it was the switch sensitivity of the mouse. Got a new one and it works just fine.