Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Have set up Sync, and all my devices say they've synced, but no actual changes have occurred

  • 4 antwoorde
  • 1 het hierdie probleem
  • 9 views
  • Laaste antwoord deur lowtechcyclist

more options

Have old desktop, old laptop, new laptop (only a few days out of the box). Want to import bookmarks into new laptop via Sync. No luck.

Have Firefox accounts on all three, with same email and password. On the Firefox Account page on all of them, the button says 'Disconnect..." (which means they're all connected, right?) and the Sync settings for all of them have bookmarks, preferences, and logins checked. Both laptops have supposedly synced in the past 5 minutes (the desktop is being stubborn, but let that be).

No bookmarks are being imported into my new laptop, just the ones I created after downloading Firefox last night by going to websites and clicking the Bookmark icon.

Have old desktop, old laptop, new laptop (only a few days out of the box). Want to import bookmarks into new laptop via Sync. No luck. Have Firefox accounts on all three, with same email and password. On the Firefox Account page on all of them, the button says 'Disconnect..." (which means they're all connected, right?) and the Sync settings for all of them have bookmarks, preferences, and logins checked. Both laptops have supposedly synced in the past 5 minutes (the desktop is being stubborn, but let that be). No bookmarks are being imported into my new laptop, just the ones I created after downloading Firefox last night by going to websites and clicking the Bookmark icon.

Gekose oplossing

It's fixed itself. Got all the same bookmarks on all computers. For some reason, it just needed a day or so to do its thing.

Lees dié antwoord in konteks 👍 0

All Replies (4)

more options

I've just synced the two laptops again, a minute apart. Opened the menu on each laptop, and next to my email on both laptops (same email on both), I hovered the cursor over the two-arrow circle. One says "Last sync: Saturday 1:24 PM", and the other says "Last sync: Saturday 1:25 PM". (Eastern USA time.) But once again, no actual syncing is taking place. No new bookmarks anywhere.

Gewysig op deur lowtechcyclist

more options
more options

You can open about:sync-log via the location bar to see if there are recent error logs available. You can upload a recent log if the log is too big to put in a reply.

more options

Gekose oplossing

It's fixed itself. Got all the same bookmarks on all computers. For some reason, it just needed a day or so to do its thing.