Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why are emails to users at astound.net returned as SPAM?

  • 2 antwoorde
  • 2 hierdie probleem
  • 5 views
  • Laaste antwoord deur wolmo

more options

In the last few weeks emails sent to users (5 of them) at the domain astound.net are returned as SPAM, I get: "Diagnostic-Code: smtp; 554 5.7.1 [P4] Message blocked due to spam content in the message". The message says test, there is no spam. I can send using Comcast mail so they say it is not their problem, ask you.

In the last few weeks emails sent to users (5 of them) at the domain astound.net are returned as SPAM, I get: "Diagnostic-Code: smtp; 554 5.7.1 [P4] Message blocked due to spam content in the message". The message says test, there is no spam. I can send using Comcast mail so they say it is not their problem, ask you.

All Replies (2)

more options

By "Comcast mail", do you mean their webmail?

It is quite possible that your email provider's smtp server, or the ISP's IP address space is blacklisted. But if you can send using their webmall, they will claim that they have met their contractual obligation to their users.

more options

Yes and correct.