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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Webpage with video"loads" but is blank

  • 5 antwoorde
  • 1 het hierdie probleem
  • 17 views
  • Laaste antwoord deur DeElmo

DeElmo
DeElmo
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I am having trouble loading dramafever.com: the url displays correctly but the screen is white. I can view other dramafever pages that do not contain videos, but not the main page or any other page with video content.

I have read several other q&a's about this issue, but haven't found a solution.

No warnings or messages. No shield icon. Firefox and Adobe Flash Player (28.0.0.161) are up-to-date. I have cleared my cookies, history and cache (including the cookies that were only visible when I clicked on the "i"/lock by the url).

I have tried opening the webpage with firefox in safe mode with add-ons disabled and it still doesn't display. I don't believe it is related to ad blocking because it occurs even when I'm signed on and ad-free.

I have not had this problem with any other website (e.g. Youtube, Viki, Amazon).

This is happening on both my laptop and computer, but I can watch the videos on a smart tv.

Any ideas?

I am having trouble loading dramafever.com: the url displays correctly but the screen is white. I can view other dramafever pages that do not contain videos, but not the main page or any other page with video content. I have read several other q&a's about this issue, but haven't found a solution. No warnings or messages. No shield icon. Firefox and Adobe Flash Player (28.0.0.161) are up-to-date. I have cleared my cookies, history and cache (including the cookies that were only visible when I clicked on the "i"/lock by the url). I have tried opening the webpage with firefox in safe mode with add-ons disabled and it still doesn't display. I don't believe it is related to ad blocking because it occurs even when I'm signed on and ad-free. I have not had this problem with any other website (e.g. Youtube, Viki, Amazon). This is happening on both my laptop and computer, but I can watch the videos on a smart tv. Any ideas?

Gekose oplossing

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Lees dié antwoord in konteks 👍 2

All Replies (5)

FredMcD
FredMcD
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Gekose oplossing

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

DeElmo
DeElmo Vraag-eienaar
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Thank you for your help, FredMcD!

I'd thought I'd opened it in Safe Mode before by using the the Menu --> ? -->"Restart with Add ons disabled" without success (i.e. the webpage was still white in safe mode) -- so thank you for giving me this alternative!

So I'm happy, but I'm curious as to why dramafever.com is now working even after I shut down Firefox and then restarted it in normal mode. I didn't do anything else to unblock content.

FredMcD
FredMcD
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The problem could have been a corrupted file that was overwritten.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you use Adblock Plus then you can consider uBlock Origin as a replacement to see if that works better (lower memory footprint).

DeElmo
DeElmo Vraag-eienaar
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Thank you once again for the info, FredMcD!

And thank you cor-el -- I'll check it out.

Gewysig op deur DeElmo