Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

why firefox cannot signoff from wells fargo at the end of online banking?

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

more options

I can login wells Fargo online banking, but at the end when trying to logoff it just hang there. web browser does not respond to the bottom that say sign-off.

I can login wells Fargo online banking, but at the end when trying to logoff it just hang there. web browser does not respond to the bottom that say sign-off.

All Replies (1)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network.

[v57+] Select Privacy. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}