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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 4 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Farraday

Farraday
Farraday
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Firefox crashes even after testing in safe mode. Not able to access Firefox at all. I have a Mac OS X 10.8.5 . Here's the Crash ID: bp-abb6f3f9-d2f5-49cb-ac9d-1434b1180313

Firefox crashes even after testing in safe mode. Not able to access Firefox at all. I have a Mac OS X 10.8.5 . Here's the Crash ID: bp-abb6f3f9-d2f5-49cb-ac9d-1434b1180313

Gekose oplossing

try to uninstall trusteer rapport from your system then.

Lees dié antwoord in konteks 👍 1

All Replies (4)

philipp
philipp
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hi, this is probably caused by trusteer rapport on the crashing device: https://trusteer.secure.force.com/PKB/articles/FAQ/browser-crashes?l=en_US&lang=en_US

Farraday
Farraday Vraag-eienaar
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Hi Philipp, thanks for your reply. Unfortunately I can't access that link through Safari because my operating system needs to be updated. (I've been holding back on updating my system because I've heard some negative feedback on the latest Mac update.) Usually, I access those kinds of links through Firefox, thus my problem!

philipp
philipp
  • Moderator
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Gekose oplossing

try to uninstall trusteer rapport from your system then.

Farraday
Farraday Vraag-eienaar
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Thanks! That solved the problem.