Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

my firefox won't load now after momentary power failure

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

more options

as stated, my firefox will not load after a brief power failure.

as stated, my firefox will not load after a brief power failure.

All Replies (2)

more options

Hi, any error messages ? Copy your Profile : https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data and save it. Install over top : Current Release Firefox 59.0.1 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

more options

If a computer has a power fail, files on the hard drive could be corrupted.

Make sure your system is sound.

Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://answers.microsoft.com/en-us/windows/forum/all/windows-xp-scan-and-fix-disk-errors/6fe2827a-4be6-4bc1-8083-5139b5aa3a3d

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93


And reinstall Firefox from; Download Firefox For All languages And Systems {web link}


Go to your local department/electronics store and look around for a UPS (Uninterruptible Power Supply) that is useful for you. The lowest price is $50 + -. There are also units on the market that plug into the computer. So if the battery gets low, it will shut down the computer to protect it.

Gewysig op deur FredMcD