Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox addons page is not working

more options

Firefox add-ons page is not working says when I am connected to the internet I will see add-ons, Does the same with Thunderbird. I cant get there with Chrome, IE or Edge. I just tried the Troubleshooter and that is off the add-ons page wont load

Firefox add-ons page is not working says when I am connected to the internet I will see add-ons, Does the same with Thunderbird. I cant get there with Chrome, IE or Edge. I just tried the Troubleshooter and that is off the add-ons page wont load

Gekose oplossing

What's the error when you try to load this:

https://addons.mozilla.org/firefox/

Could you test in Firefox's Safe Mode? In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

Lees dié antwoord in konteks 👍 0

All Replies (3)

more options

Gekose oplossing

What's the error when you try to load this:

https://addons.mozilla.org/firefox/

Could you test in Firefox's Safe Mode? In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

more options

If this is a more general problem, not limited to one website, does anything in this article help: Firefox can't load websites but other browsers can.

more options

I think it was down. Just came up.