Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How do I move from the beta version to the normal release without losing my data (since add-ons don't always work in beta)?

  • 3 antwoorde
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur Zenos

more options

I have not found any options that allow me to convert from using the beta update channel. Add-ons sometimes stop working with beta releases. But I don't want to lose my data. So how do I stop using the beta channel and switch to using the normal release and keep my data? Thank you.

I have not found any options that allow me to convert from using the beta update channel. Add-ons sometimes stop working with beta releases. But I don't want to lose my data. So how do I stop using the beta channel and switch to using the normal release and keep my data? Thank you.

All Replies (3)

more options

Just download and install Thunderbird from the regular site, such as:

https://www.thunderbird.net/

more options

Thank you for the reply.

My hope was for the disabled add-ons that were not compatible with the beta version would work under the release version. Unfortunately the add-ons remain disabled with the install of the current release.

Thanks for the help.

more options

You may need to go to their respective websites, and download & install the current version.