Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Videos play fuzzy and out of focus regardless of website

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

more options

After the latest update all videos are playing out of focus and fuzzy only on the Firefox browser, version 60, 64-bit on Windows 10 x 1803. (Chrome, Opera etc. are fine). Any suggestions are appreciated!

After the latest update all videos are playing out of focus and fuzzy only on the Firefox browser, version 60, 64-bit on Windows 10 x 1803. (Chrome, Opera etc. are fine). Any suggestions are appreciated!

All Replies (2)

more options

Hi, for a nice round number please try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.3 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

more options