Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I was told 1st to uninstall a second running Firefox. Now I am getting error prompts to download a fresh copy. Will I be reinstalling a 2nd firefox causing same

  • 1 antwoord
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur FredMcD

more options

was told to delete a second running Firefox ("may be slowing down your computer"). Now a week later I am getting program 'too old to update' and to 'download a fresh program', which I assume will take me back to having 2 running at once? What do I do, if anything?

was told to delete a second running Firefox ("may be slowing down your computer"). Now a week later I am getting program 'too old to update' and to 'download a fresh program', which I assume will take me back to having 2 running at once? What do I do, if anything?

All Replies (1)

more options

Firefox just released v60.

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia