Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I create a background for my e-mail with a picture, it does not appear on my sent E-mail???

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Toad-Hall

more options

I have selected a picture document as background to my e-mail and have set the font colour to white. When sending this to an e-mail address we found that the picture / document as background does not appear on the Email sent.

I have selected a picture document as background to my e-mail and have set the font colour to white. When sending this to an e-mail address we found that the picture / document as background does not appear on the Email sent.

All Replies (1)

more options

re :I have selected a picture document as background to my e-mail

What OS do you use? What version of Thunderbird?

Did you do the following:

  • Open a new Write message.
  • 'Format' > 'Page colours & Background'
  • Click on 'Choose file' and locate saved jpg image
  • click on OK

Is the image stored in a folder on your computer? You say 'picture document'; what extension eg: jpg, gif ? Is this an image you downloaded off a webpage or something you took using a camera etc ?

What size is the image in kb ?

Assuming you have saved the email in 'Sent' folder, select the email you sent, do you see the image ?

Is the recipient viewing in 'Simple HTML' or 'Plain Text' ? If using either of those then the image will not be displayed. Instead it would appear as an attachment. They must be using 'Original HTML' in order to see the image.