Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Hi Firefox team, I m getting problem in using html2canvas in Firefox while it's working fine in Chrome.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur ashfire16

ashfire16
ashfire16
more options

I have used Html2canvas function in jQuery to get the screenshot of my customized product. but the screenshot captured in firefox is not properly captured otherwise in Google Chrome , It's working perfect. please help me i'm in trouble.

I have used Html2canvas function in jQuery to get the screenshot of my customized product. but the screenshot captured in firefox is not properly captured otherwise in Google Chrome , It's working perfect. please help me i'm in trouble.

All Replies (2)

Shadow110
Shadow110
more options

Hi, separate security issue, please update your Flash 27.0 r0 Flash Player Version: 29.0.0.171 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only> Note : Updating can fix other issues as has surprised me 2x's today.

Hi, not sure what you are doing here : Is there a reason not using Firefox Screenshots https://support.mozilla.org/en-US/kb/firefox-screenshots

Is it your web page with code on it ? If so supply URL please. Also if your page just because it displays in Chrome/Edge does not mean the code is correct : W3C.org Who make the rules for web code. HTML https://validator.w3.org/ CSS https://jigsaw.w3.org/css-validator/ and https://validator.w3.org/i18n-checker/

Please expand on your issue if I am off here.

ashfire16
ashfire16 Vraag-eienaar
more options

hello, thanks for your response, I am a web developer. i need to capture the image of the customized bottle. i want to capture it automatically without any user's effort. so that we come to know that what kind of product user wants. the function html2canvas is taking exact screenshot of user's customization. but firefox doesn't.