Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

why is sync not getting desktop bookmarks in new android phone?

  • 1 antwoord
  • 2 hierdie probleem
  • 30 views
  • Laaste antwoord deur Paul

dickey38
dickey38
more options

My old android 4.4 phone has in bookmarks a folder titled Desktop Bookmarks. When opened it gives me Bookmarks Toolbar, Bookmarks Menu, and Other Bookmarks. Each of these folders contains bookmarks that are copied from Firefox on my desktop. I just got a new android 7.0 phone and installed Firefox and registered the phone. When I go to Options>Firefox Account>Manage Devices, under Devices & Apps I find Firefox on both my old and new phone. But no Desktop Bookmarks folder on my new phone.

OOPS - while I was typing this the Desktop Bookmarks folder did show up with all of my bookmarks. Would not have asked this question if there had been an indication that sync was in progress. The actual indication, which happened after just a few seconds, was that the sync was completed. I am submitting this anyway as I think the feedback during this process needs to be looked at.

Thanks.

My old android 4.4 phone has in bookmarks a folder titled Desktop Bookmarks. When opened it gives me Bookmarks Toolbar, Bookmarks Menu, and Other Bookmarks. Each of these folders contains bookmarks that are copied from Firefox on my desktop. I just got a new android 7.0 phone and installed Firefox and registered the phone. When I go to Options>Firefox Account>Manage Devices, under Devices & Apps I find Firefox on both my old and new phone. But no Desktop Bookmarks folder on my new phone. OOPS - while I was typing this the Desktop Bookmarks folder did show up with all of my bookmarks. Would not have asked this question if there had been an indication that sync was in progress. The actual indication, which happened after just a few seconds, was that the sync was completed. I am submitting this anyway as I think the feedback during this process needs to be looked at. Thanks.

Gekose oplossing

Hi

Thank you for your feedback.

I do know that the team that helps build Firefox Sync is due to roll out some improvements to the servcie very soon that may help reduce the chaces of what you are seeing from happening.

Lees dié antwoord in konteks 👍 1

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Gekose oplossing

Hi

Thank you for your feedback.

I do know that the team that helps build Firefox Sync is due to roll out some improvements to the servcie very soon that may help reduce the chaces of what you are seeing from happening.