Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Mouse selection auto-deselect when changing window

  • 5 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur Nekzuris

Nekzuris
Nekzuris
more options

Hello,

When I'm on Firefox and I switch back to my desktop (or other software) and try to make a selection with my mouse (hold left button + drag) the selection auto deselect itself after less than a second like if I've release the left button but it's still pressed, look this video it will be more compressible:

https://youtu.be/xEN9n0NH82w

At first I thought it was my mouse (Logitech G502) or Windows 10 but after hours off troubleshooting (reboot, update, reinstall driver, try other mouse...) I realize that this problem only appear on Firefox and Google Chrome, all my other software work perfectly fine with the mouse.

My version is Firefox Quantum 61.0 (64 bits) without any addons active

Hello, When I'm on Firefox and I switch back to my desktop (or other software) and try to make a selection with my mouse (hold left button + drag) the selection auto deselect itself after less than a second like if I've release the left button but it's still pressed, look this video it will be more compressible: https://youtu.be/xEN9n0NH82w At first I thought it was my mouse (Logitech G502) or Windows 10 but after hours off troubleshooting (reboot, update, reinstall driver, try other mouse...) I realize that this problem only appear on Firefox and Google Chrome, all my other software work perfectly fine with the mouse. My version is Firefox Quantum 61.0 (64 bits) without any addons active

Gekose oplossing

ISSUE SOLVED !

It's a issue with the Logitech Gaming Software not Firefox, I've configure different macro profile for Firefox so when I switch between my desktop and Firefox my mouse's profile change and apparently cause the mouse to release the click. I should have thought of that before.

Sorry for the inconvenience and thank you for your answers.

Lees dié antwoord in konteks 👍 0

All Replies (5)

Wesley Branton
Wesley Branton
more options

I have tested on my system and I have no issues like this. Does the issue still occur when you run Firefox Safe Mode?

Nekzuris
Nekzuris Vraag-eienaar
more options

Yes, still occur in Safe Mode.

FredMcD
FredMcD
more options

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

Nekzuris
Nekzuris Vraag-eienaar
more options

Ah that worked ! But as soon as I exit Windows safe mode the problem reappear. Also I forgot to mention that I've 2 screens (I thought about that because safe mode only manage one screen) but the problem appear even when the cursor and Firefox are on the (same) main screen.

Nekzuris
Nekzuris Vraag-eienaar
more options

Gekose oplossing

ISSUE SOLVED !

It's a issue with the Logitech Gaming Software not Firefox, I've configure different macro profile for Firefox so when I switch between my desktop and Firefox my mouse's profile change and apparently cause the mouse to release the click. I should have thought of that before.

Sorry for the inconvenience and thank you for your answers.

Gewysig op deur Nekzuris