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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox doesn't show min, max, and close button and crashes

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Firefox keeps crashing lately randomly, more often when on pages with video playing but on regular pages too. Crash report freezes some times too. Now the tittle bar doesn't show the min, max, and close button. (Attached picture)

Firefox keeps crashing lately randomly, more often when on pages with video playing but on regular pages too. Crash report freezes some times too. Now the tittle bar doesn't show the min, max, and close button. (Attached picture)
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Gekose oplossing

I just switched my GPU from NVidia to AMD. It seems like the issue was an incorrect uninstall of the previous drivers. I uninstall all graphics drivers an did a fresh install. Seems everything is back to normal.

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All Replies (3)

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx57

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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Gekose oplossing

I just switched my GPU from NVidia to AMD. It seems like the issue was an incorrect uninstall of the previous drivers. I uninstall all graphics drivers an did a fresh install. Seems everything is back to normal.

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I am glad to hear that your problem has been resolved.

Thank you for contacting Mozilla Support.