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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

lost all bookmarks after last w10 update and profile only has default

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  • 1 het hierdie probleem
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  • Laaste antwoord deur cor-el

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last friday, windows did a major update - after the update, all of my bookmarks were gone - i finally got into my profile and only found the default profile - the import feature in the tools menu lists two older restore dates, but neither date will restore - i am out of options and need help - thank you

last friday, windows did a major update - after the update, all of my bookmarks were gone - i finally got into my profile and only found the default profile - the import feature in the tools menu lists two older restore dates, but neither date will restore - i am out of options and need help - thank you

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You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.