Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox does not respond when trying to buy tickets to events

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

Mock
Mock
more options

Tried to buy tickets to events on several different websites. When I hit the "buy tickets" button Firefox does not respond at all. I had to use a different browser which had no problems. 

 What could be causing this?
Tried to buy tickets to events on several different websites. When I hit the "buy tickets" button Firefox does not respond at all. I had to use a different browser which had no problems. What could be causing this?

Gekose oplossing

Note that if you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

Firefox shows the shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection.

Lees dié antwoord in konteks 👍 1

All Replies (2)

McCoy
McCoy
more options

Mock said

What could be causing this?

Let's try Firefox in Safe Mode, to see if maybe one of your extensions could be causing this :

If Firefox is not running : Hold down the Shift key when starting Firefox.

If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Does that make any difference  ?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Gekose oplossing

Note that if you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

Firefox shows the shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection.