All addons menus show blank window after a couple of seconds
Every time I click on an addon menu, a the window turns blank after a couple of seconds.
I think this happened after I installed the Ghostery & Disconnect addons but I have removed these addons and the problem stayed, it's happening on both my desktop computer and my laptop.
All Replies (6)
Take a guess, it's probably a Extension.
You have gone overboard on blockers of blockers. Too Many. https://blog.mozilla.org/firefox/make-your-firefox-browser-a-privacy-superpower-with-these-extensions/?utm_source=www.mozilla.org&utm_medium=referral&utm_campaign=fx-content-hub
SAFE MODE
In Firefox Safe mode these changes are effective:
- all extensions are disabled (about:addons)
- default theme is used (no persona)
- userChrome.css and userContent.css are ignored (chrome folder)
- default toolbar layout is used (file: localstore-safe.rdf)
- Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
- hardware acceleration is disabled (Options > Performance > Uncheck to view)
- plugins are not affected
- preferences are not affected
TEST''''is issue still there ?
Since SAFE MODE disables all extensions I will not be able to test if the extension menus are showing blank still.
Ok, thought you meant Firefox add-on window. Disable them all and turn back on 1 at a time.
You may have to do this a couple of times as you may have to disable, then go to 3 Bar Menu --> Exit or File --> Exit as that is proper way to shut down Firefox.
Like 2 ad blockers, Ghostery and uBlock Origin. Malwarebytes, Privacy Possum, Https Everywhere,
That's it for Protection finished as your using a firewall and a A/V
Anything more is like over kill, can do Containers as that is not duplicating things, or using more then 1 thing that works the same as another or gets it's lists from the same place.
You have a process of elimination. Or you can do a Refresh and start over with a fresh Profile with no add-ons installed. Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st:
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
then
I did a Refresh, did not fix the issue.
I also disabled all addons and tried enabling one addon at a time, the same issue is happening in multiple addons.
Sounds like your FF has been corrupted with too many addons and problems resulting from it.
1. save any bookmark 2. uninstall all FF and deleting Mozilla folder 3. restart 4. fresh reinstall of FF
I did uninstall Firefox, deleted program files folder, even deleted profile folder, reinstalled, but did not fix it, same issue still.