Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

thunderbird emails to xxx.charter.net friends rejected due to 522 errors.

  • 1 antwoord
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur Matt

more options

I use Thunderbird 52.9.1 (32-bit) as email client on smpt.1and1.com server via imap. For the last week or so, I have been getting a number of emails to friends being kicked back due to errors. All of these kickbacks are from friends that are using xxx@charter.net. They all come back with this message: "SMTP error from remote server for TEXT command, host: mx1.charter.net (68.114.188.69) reason: 552 5.2.0 Invalid 7bit DATA". I have contacted 1and1 and charter and they do not see any issues or are not any help. With 1and1, I was able to successfully send emails to these addresses without problem using the 1and1 webmail, but not using Thunderbird. I have restarted my computer and Thunderbird. Made no difference. I have checked that I am using the current version of Thunderbird. I guess I could delete and reinstall Thunderbird but would rather not. Help!

I use Thunderbird 52.9.1 (32-bit) as email client on smpt.1and1.com server via imap. For the last week or so, I have been getting a number of emails to friends being kicked back due to errors. All of these kickbacks are from friends that are using xxx@charter.net. They all come back with this message: "SMTP error from remote server for TEXT command, host: mx1.charter.net (68.114.188.69) reason: 552 5.2.0 Invalid 7bit DATA". I have contacted 1and1 and charter and they do not see any issues or are not any help. With 1and1, I was able to successfully send emails to these addresses without problem using the 1and1 webmail, but not using Thunderbird. I have restarted my computer and Thunderbird. Made no difference. I have checked that I am using the current version of Thunderbird. I guess I could delete and reinstall Thunderbird but would rather not. Help!

All Replies (1)

more options

We are seeing a rash of these.

Bug 1495564 refers. Note the workaround in comment 4