Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Browser refresh erased my bookmarks

  • 3 antwoorde
  • 1 het hierdie probleem
  • 8 views
  • Laaste antwoord deur FredMcD

more options

I took the bait and clicked on the interstitial to refresh my FF for improved speed. It states that it'll save all "essential" data. Well, ALL my bookmarks from the last 3 years of browsing are now gone. Tried to import the backup and the latest (and only) option was from today.

Sure FF is much faster, but where do I go?......

I took the bait and clicked on the interstitial to refresh my FF for improved speed. It states that it'll save all "essential" data. Well, ALL my bookmarks from the last 3 years of browsing are now gone. Tried to import the backup and the latest (and only) option was from today. Sure FF is much faster, but where do I go?......

All Replies (3)

more options

Gekose oplossing

more options

Never had to go through it but now I know exactly what to do. Thanks, FredMcd!

more options

Glad to help. Safe Surfing.


I use an add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox.

Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.

If you do this each day, you will not lose much data. This should be done with Firefox Closed.

Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.