Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Even after computer shutdown and clearing cookies, audio from a CNET video on a walmart product page keeps playing. I go to the site and play and pause but no.

  • 3 antwoorde
  • 1 het hierdie probleem
  • 8 views
  • Laaste antwoord deur FredMcD

more options

I cannot stop this intermittent audio from playing. It doesn't play the full audio, it cuts off after about 30 seconds. I am pretty certain it comes from this link I visited yesterday. I even shutdown my PC last night to try and get rid of it.

https://www.walmart.com/ip/Microsoft-Xbox-One-X-Project-Scorpio-Edition-1TB-Gaming-Console/55849661

I cannot stop this intermittent audio from playing. It doesn't play the full audio, it cuts off after about 30 seconds. I am pretty certain it comes from this link I visited yesterday. I even shutdown my PC last night to try and get rid of it. https://www.walmart.com/ip/Microsoft-Xbox-One-X-Project-Scorpio-Edition-1TB-Gaming-Console/55849661

All Replies (3)

more options

Is it a voice talking about the X-Box X ?

For me, it stopped playing when I closed the tab.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Hi FredMcD,

Thank you, but nothing has worked. It is the project scorpio audio. I've cleared cookies and cache a few times. I also started firefox in safe mode and disabled hardware acceleration. It just now happened again :(

more options

Have you tried shutting down the project Scorpio/Xbox player? Have you checked with their support site?


You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.