Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Location sharing stopped working, is there a bug?

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur McCoy

more options

I am using Firefox 63.0.3 (64-bit) on Windows 10 Pro 1809. Today, all ability to allow a website access to my location has stopped. Example sites are Hulu and Google Maps. The sites clearly show as being allowed under "Options", "Privacy..", "Permissions", "Location". I have verified that location sharing works on the same computer with IE, Edge, and Chrome. I have completely uninstalled and reinstalled Firefox with addons removed. This did not resolve the issue. Is there a bug or some setting that needs to be changed?

I am using Firefox 63.0.3 (64-bit) on Windows 10 Pro 1809. Today, all ability to allow a website access to my location has stopped. Example sites are Hulu and Google Maps. The sites clearly show as being allowed under "Options", "Privacy..", "Permissions", "Location". I have verified that location sharing works on the same computer with IE, Edge, and Chrome. I have completely uninstalled and reinstalled Firefox with addons removed. This did not resolve the issue. Is there a bug or some setting that needs to be changed?

Gekose oplossing

Hello jwlaws,

Would you please read this article :

https://support.mozilla.org/en-US/kb/does-firefox-share-my-location-websites

If the above doesn't change anything for you, would you try this :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Type in the search bar geo.

Check the values of the following preferences :

geo.wifi.uri

geo.provider.ms-windows-location

geo.enabled

If you had to change a value, then close and restart Firefox in order for the change to take effect.

Lees dié antwoord in konteks 👍 1

All Replies (3)

more options

Gekose oplossing

Hello jwlaws,

Would you please read this article :

https://support.mozilla.org/en-US/kb/does-firefox-share-my-location-websites

If the above doesn't change anything for you, would you try this :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Type in the search bar geo.

Check the values of the following preferences :

geo.wifi.uri

geo.provider.ms-windows-location

geo.enabled

If you had to change a value, then close and restart Firefox in order for the change to take effect.

more options

McCoy, thanks. It appears "geo.provider.ms-windows-location" was set to "false". I changed it to "true" and the problem was solved. Again, thank-you.

more options

jwlaws said

McCoy, thanks. It appears "geo.provider.ms-windows-location" was set to "false".
I changed it to "true" and the problem was solved. Again, thank-you.

Thank you for letting us know - will be helpful to others with the same problem  !