Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

On the Youtube page, clicking a link causes the video to load twice, except the first video select when I first open the page.

  • 3 antwoorde
  • 1 het hierdie probleem
  • 79 views
  • Laaste antwoord deur bgermann

more options

Hello. If a youtube video is embedded in a site other than the Youtube home page, video playback is as expected. Playback is correct on the Youtube site when using Chrome. I am using Firefox version 64 on a Windows 10 Desktop. This situation has gone on for approx one year, through various firefox upgrades. Thank you for your assistance.

Hello. If a youtube video is embedded in a site other than the Youtube home page, video playback is as expected. Playback is correct on the Youtube site when using Chrome. I am using Firefox version 64 on a Windows 10 Desktop. This situation has gone on for approx one year, through various firefox upgrades. Thank you for your assistance.

Gekose oplossing

Did you check for issues caused by an extension?


Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Lees dié antwoord in konteks 👍 1

All Replies (3)

more options

Need example site so others can see if they get the problem. It has to exhibit the same problem your having to know what is happening.

Gewysig op deur WestEnd

more options

Gekose oplossing

Did you check for issues caused by an extension?


Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

I disabled You Tube Flash Player and HTML 5 Video Everywhere extension. so far, so good. Thanks for the help.