Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My YouTube cc perefences keep changing.

  • 1 antwoord
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur FredMcD

more options

I turn off close captioning while playing a YouTube video and within seconds they revert back on. This does not happen with Chrome, Edge, or Opera.

I turn off close captioning while playing a YouTube video and within seconds they revert back on. This does not happen with Chrome, Edge, or Opera.

All Replies (1)

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}