recipient can't see the email thread
My recipients are complaining that they can't see the thread of an email conversation. Can someone make a suggestion?
Gekose oplossing
Do you 'automatically quote the original message when replying' as set in Composition & Addressing, under Tools/Account Settings? Does the entire thread appear in the sent messages? If it does, it's possible the recipients have their email program set to collapse or omit quoted text.
Lees dié antwoord in konteks 👍 0All Replies (1)
Gekose oplossing
Do you 'automatically quote the original message when replying' as set in Composition & Addressing, under Tools/Account Settings? Does the entire thread appear in the sent messages? If it does, it's possible the recipients have their email program set to collapse or omit quoted text.