Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I highlight more than one inbox, the only messages that are shown are from the top inbox, not the ones underneath

  • 4 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur thenTHUNDER

more options

So if I have ten inboxes, for example, I know that I can have a unified view of all ten (and that works just fine!). But if I want to look at just three of them together, and I highlight them as a group, the only messages that are displayed are those of the first inbox in the grouping of three - no messages from the other inboxes are displayed. I hope that makes sense. Thanks in advance for your help, and please forgive me if the solution is really obvious - it's eluding me!

So if I have ten inboxes, for example, I know that I can have a unified view of all ten (and that works just fine!). But if I want to look at just three of them together, and I highlight them as a group, the only messages that are displayed are those of the first inbox in the grouping of three - no messages from the other inboxes are displayed. I hope that makes sense. Thanks in advance for your help, and please forgive me if the solution is really obvious - it's eluding me!

All Replies (4)

more options

If you want to view messages from just a subset of the Inbox folders (or any other set of folders), create a Saved Search and add the Inbox folders you wish to aggregate. File/New/Saved Search.

more options

Greetings. Thank you so much for your reply. I'm running 60.5.3 on MacOS and I couldn't find that option under the File/New menu, but I was able to do it through Edit/Find/Search Messages.

That said, the Saved Search appears as a subfolder of one of the mailboxes that I am including in the search (I was forced to designate a subfolder). Is it not possible for it to sit up top, outside of a particular mailbox, right under the unified inbox?

Last thing: do you know if the basic functionality that I was initially looking for where I could just highlight multiple folders has a bug or is just not implemented yet? That sure seems like it would make sense from a standardized interface standpoint, but I appreciate that it might not be a priority item for the folks developing Thunderbird in light of whatever the community needs are. Thanks again!

more options

I'm not aware of any way to relocate a saved search folder outside the parent folder in which it's defined. Perhaps you can label the saved search folder as a Favourite folder to make it easier to stand out.

You can search Bugzilla if there have been any requests for the feature you describe.

more options

Thank you for your help!