Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox won't let me sign in to BofA, Chrome does.

  • 2 antwoorde
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur WaltJay

WaltJay
WaltJay
more options

When I try to sign into my account using Firefox, the website does not recognize me. When I sign in using the same information using Chrome, the website allows me access.

When I try to sign into my account using Firefox, the website does not recognize me. When I sign in using the same information using Chrome, the website allows me access.

All Replies (2)

WestEnd
WestEnd
more options

What does the error screenshot show?

WaltJay
WaltJay Vraag-eienaar
more options

Forgot ID/Passcode We value your security and privacy. For your protection, please provide the following information to verify your identity. Card or Account Number (Last 6 digits) Enter last 6 digits of your Card or Account Number

Social Security Number (SSN) or Tax ID Number (TIN) Enter your Social Security Number or Tax ID Number

To view your Online ID or create a new Passcode, we need your SSN or TIN for identification. Don't have an SSN or TIN?