Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Mozilla.org website login failing - username / password reset - never sends to Gmail ...

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur James

b4syth
b4syth
more options

Currently the Mozilla.org login page does not send an email to my gmail account, when attempting to trigger this through forgot username or password.

My email on this support-account is a forwarder to my gmail. I've checked it and it's working fine.

Strangely(?) your support signup DOES send a verification email just fine to this same gmail account.

Currently the Mozilla.org login page does not send an email to my gmail account, when attempting to trigger this through forgot username or password. My email on this support-account is a forwarder to my gmail. I've checked it and it's working fine. Strangely(?) your support signup DOES send a verification email just fine to this same gmail account.

All Replies (1)

James
James
  • Top 25 Contributor
  • Moderator
more options

There is no www.mozilla.org account, at least not for the public.

There are many *.mozilla.org sites that have their own separate accounts.

support.mozilla.org, bugzilla.mozilla.org and addons.mozilla.org are separate accounts for an example.