Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Still Can't send mail after troubleshooting

  • 4 antwoorde
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur Matt

Reesa66
Reesa66
more options

All of a sudden, I keep getting this when trying to send: Alert: An error occurred while sending mail. The mail server responded: Request failed. Mailbox unavailable please check the message and try again

Incoming Mail Server (POP3): pop.verizon.net | Port 995 Outgoing Mail Server (SMTP): smtp.verizon.net | Port 465 SSL enabled

I am able to receive with no problem. I can send mail using Outlook without a problem. Is it time to forget about Tbird and go to Outlook?

I rely on email for my business. :-(

All of a sudden, I keep getting this when trying to send: Alert: An error occurred while sending mail. The mail server responded: Request failed. Mailbox unavailable please check the message and try again Incoming Mail Server (POP3): pop.verizon.net | Port 995 Outgoing Mail Server (SMTP): smtp.verizon.net | Port 465 SSL enabled I am able to receive with no problem. I can send mail using Outlook without a problem. Is it time to forget about Tbird and go to Outlook? I rely on email for my business. :-(

All Replies (4)

Reesa66
Reesa66 Vraag-eienaar
more options

More info

kaleidic
kaleidic
more options

Do you have a reply-to setting? Removing this fixed the problem for me.

Reesa66
Reesa66 Vraag-eienaar
more options

That sounds like a solution but I need a reply-to address for my business.

I fixed the problem by not using verizon.net as my default smtp server. I also have a netaddress account and when I switched to that, messages were sent and received without a problem.

So it seems this is a Verizon/Thunderbird issue. Also, it started right after Windows 10 updated.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Reesa66 said

That sounds like a solution but I need a reply-to address for my business.

No you don't, you only need to set reply to what you want replies directed to an address other than the one sending the mail.

I do however think we can score one for the Yahoo people messing with spam filtering again. (Yahoo/AOL is Verizon) and everything appear to be set to Yahoo standards, so your service is likely to degrade over time further.