Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Cannot send e-mail from Thunderbird

  • 6 antwoorde
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur andyschiltz

andyschiltz
andyschiltz
more options

When I try to send e-mails from Thunderbird through my Yahoo mail account, I get the following error message: "An error occurred while sending mail. The mail server responded: Request failed; Mailbox unavailable. Please check the message and try again."

I have updated the POP and SMTP passwords, deleted them from Thunderbird and re-entered them with no solution.

I can receive e-mails from my Yahoo account, just cannot send. I can send and receive e-mails from my Yahoo web account using Firefox or Chrome.

SMTP account settings: Description: Yahoo! Mail Server name: smtp.mail.yahoo.com Port: 465 User Name: the same one I use to log into Yahoo! Mail web Authentication Method: Normal password Connection Security: SSL/TLS

Thanks, Andy

When I try to send e-mails from Thunderbird through my Yahoo mail account, I get the following error message: "An error occurred while sending mail. The mail server responded: Request failed; Mailbox unavailable. Please check the message and try again." I have updated the POP and SMTP passwords, deleted them from Thunderbird and re-entered them with no solution. I can receive e-mails from my Yahoo account, just cannot send. I can send and receive e-mails from my Yahoo web account using Firefox or Chrome. SMTP account settings: Description: Yahoo! Mail Server name: smtp.mail.yahoo.com Port: 465 User Name: the same one I use to log into Yahoo! Mail web Authentication Method: Normal password Connection Security: SSL/TLS Thanks, Andy

Gekose oplossing

Are you using a different reply-to address then you are sending with? I have the same problem as you when my reply is set to my domain name email address that is unable to send messages. If I change the reply-to adress to be the same @sbcglobal.net address as I use to actually send, it will work and not give the "mailbox unavailable" error....

Lees dié antwoord in konteks 👍 4

All Replies (6)

christ1
christ1
  • Top 25 Contributor
more options
Authentication Method: Normal password

Change that to 'OAuth2'.

andyschiltz
andyschiltz Vraag-eienaar
more options

Unfortunately, problem not solved.

Changed Authentication Method to OAuth2 and tried to send an e-mail. Yahoo requested my log-in and password, which were accepted, but I still received the same "Mailbox unavailable" error message when it Thunderbird tried to send the e-mail.

Restarted Thunderbird a couple of times, no change. Rebooted computer once, no change.

christ1
christ1
  • Top 25 Contributor
more options

Did you make the change for the outgoing server?

You may also need to allow cookies for https://login.yahoo.com in Thunderbird.

andyschiltz
andyschiltz Vraag-eienaar
more options

I made the change for the SMTP server, not for the POP server as OAuth2 is not a menu option for the POP server settings. See attached screen shots.

The yahoo.com domain is whitelisted in Thunderbird cookies, at Tools/Options/Privacy/Web Content/Show Cookies... . See the attached screen shots.

Thanks.

absolute.eng
absolute.eng
more options

Gekose oplossing

Are you using a different reply-to address then you are sending with? I have the same problem as you when my reply is set to my domain name email address that is unable to send messages. If I change the reply-to adress to be the same @sbcglobal.net address as I use to actually send, it will work and not give the "mailbox unavailable" error....

andyschiltz
andyschiltz Vraag-eienaar
more options

Yep, that did it! Thank you very much!

Is this a recent change to Yahoo? Having them different worked for me up until about a week ago.