Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My unified folders is no longer working properly

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur rick.kirkman

more options

I recently had to migrate my profile from a Mac to a PC because of travel. (I know this is ill-advised, but I had to do it in order to bring my mail with me.) Upon restoring the profile to the Mac, unified folders is no longer working properly. Although there is an Inbox with the proper Inbox subfolders, the Inbox file itself is empty -- that is, I can't see all my inbox messages together at once, only within the subfolders. The same is true for Sent, etc. Note: all of my mail accounts are POP accounts.

I have tried deleting panacea.dat and the .msf files and rebuilding it (didn't help).

Any more ideas?

Thanks!

I recently had to migrate my profile from a Mac to a PC because of travel. (I know this is ill-advised, but I had to do it in order to bring my mail with me.) Upon restoring the profile to the Mac, unified folders is no longer working properly. Although there is an Inbox with the proper Inbox subfolders, the Inbox file itself is empty -- that is, I can't see all my inbox messages together at once, only within the subfolders. The same is true for Sent, etc. Note: all of my mail accounts are POP accounts. I have tried deleting panacea.dat and the .msf files and rebuilding it (didn't help). Any more ideas? Thanks!

Gekose oplossing

Select Help/Troubleshooting Information, click Show in Finder, close TB. Delete the Mail/smart mailboxes subfolder and the virtualfolders.dat file.

http://kb.mozillazine.org/Unified_Folders_not_working

Lees dié antwoord in konteks 👍 2

All Replies (3)

more options

Gekose oplossing

Select Help/Troubleshooting Information, click Show in Finder, close TB. Delete the Mail/smart mailboxes subfolder and the virtualfolders.dat file.

http://kb.mozillazine.org/Unified_Folders_not_working

more options

THANKS!!!!! It worked! -Amy

more options

Thanks so much! Worked a charm!