I lost my full profile (add-ons, bookmarks) when updating
I did the latest update of Firefox on 2019-06-04 and I got a strange message about safe mode. After ignoring this message (which was really not clear to me), I discovered that my entire Firefox profile was gone: all my bookmarks, add-ons and other preferences are gone.
I did the latest update of Firefox on 2019-06-04 and I got a strange message about safe mode. After ignoring this message (which was really not clear to me), I discovered that my entire Firefox profile was gone: all my bookmarks, add-ons and other preferences are gone.
All Replies (2)
Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible