Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I have a mac 10.10.5 with firefox quantum which has download helper 7.3.7 with companion app installed. Videos download but dont aggregate and convert. Help pls

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur user633449

more options

I was able to download streaming media on my macbook a few years ago using firefox with its add on download helper. Upon upgrading to the current version and the latest firefox and its download helper that is now not possible. I only get as far as the file downloading but the file doesnt aggregate and convert. Would appreciate help.

I was able to download streaming media on my macbook a few years ago using firefox with its add on download helper. Upon upgrading to the current version and the latest firefox and its download helper that is now not possible. I only get as far as the file downloading but the file doesnt aggregate and convert. Would appreciate help.

Gekose oplossing

If you are having issues with an add-on, please contact the developer of that Add-on. For video downloadhelper, that is https://addons.mozilla.org/firefox/addon/video-downloadhelper/

I'll also note, you should update your Mac OS You currently have Mac 10.10, the current version is 10.14. https://www.apple.com/macos/how-to-upgrade/

Lees dié antwoord in konteks 👍 0

All Replies (1)

more options

Gekose oplossing

If you are having issues with an add-on, please contact the developer of that Add-on. For video downloadhelper, that is https://addons.mozilla.org/firefox/addon/video-downloadhelper/

I'll also note, you should update your Mac OS You currently have Mac 10.10, the current version is 10.14. https://www.apple.com/macos/how-to-upgrade/